Daiwa Roynet Hotel Kagoshima Tenmonkan PREMIER - former Daiwa Roynet Hotel Kagoshima Tenmonkan

Without us asking, the upgraded us to volcano-view rooms, which was awesome! The rooms were comfortable, with nice bathtubs in the bathroom. (You could grab packets of epsom salt in the lobby, along with a bunch of other neat amenities, such as facial wash, hair oil, local yuzu tea, etc...) The front desk was awesome and special kudos to Luo, who was extra helpful. He called our next stop for us to tell them dietary preferences in Japanese. He also booked us shiatsu massages nearby. (We chose to walk to the shiatsu place, but they also had the option to come to your room.) My friend declared this her favorite hotel chain in Japan after our stay here.

Location is the absolute best. It is directly opposite the Airport Bus Stop at Tenmonkan, above a new mall (and library). Very nice food and souvenir market place nearby too. Facilities are GREAT. I couldn't believe my eyes when there is ReFa hair straightener, hair curler and hair dryer in the hotel room for guest use. The washing machines are very advanced and come with a passcode so no one steals your laundry (English instructions provided on how to operate it too). The washing machines are very convenient they both wash and dry and provide an estimated time for you to return by to collect your laundry.

Location is great next to a host of eateries and shopping buildings. Friendly and very competent staff. Room is good, not “large” by any means but not Tokyo small. Massage chair in the room was a nice bonus.

We spent five wonderful days here. The hotel was very clean, and everything went smoothly. The Japanese-style breakfast offered a great selection, and the staff was exceptionally kind. The location is perfect—right in the heart of the Tenmonken shopping area. We highly recommend this hotel.

We had a beautiful room with a high view of Biwa Lake. The desk receptionist was very thoughtful. We had made a booking mistake, and although we had to pay more money she was kind, and even apologized that we had to take a smoking room. The breakfast (Japanese) was wonderful with an excellent view. The bus shuttle to/from the Kyoto train station was most needed and helpful.